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FAQ

How do I download the app?

Simply open the Apple App Store or the Google Play Store and search for “Sauce Pizza & Wine”.

How do I earn points?

When ordering in-app or online, points are earned automatically. To earn points in-restaurant, scan your app at the register to earn and/or redeem points.

I forgot to scan my app at the register to earn points. What do I do?

Please open the app and go to the "More" section , select "Help", and then "Missed Points/Visits".

How do I redeem rewards?

If redeeming for an in-app or online order, just apply rewards from “available rewards” at checkout (must be logged in to your account). If at the restaurant, scan your app at the register to redeem.

What do I get for joining rewards?

You will get a $5 off $15 discount on your first order. You must download the app and signup to rewards to receive this offer. If you signup via saucepizzaandwine.com, you will receive email instructions on how to get the reward. This reward may only be earned once per device and account. First time signups only. It cannot be combined with other offers or discounts. Please allow 5 minutes for the reward to load after initial download.

Additional restrictions may apply. See reward for details.

I signed up but didn't get the signup offer. What do I do?

Please allow up to 10 minutes for the reward to load after downloading. If you did not signup via the app, you will not receive the reward. Instead, you will receive email instructions explaining how to get the reward.

How many points can I earn per transaction?

100 points can be earned per transaction.

Can I earn points on catering orders?

Sorry, but catering orders are not valid to earn points at this time.

How will I be notified that I have earned a reward?

You will receive an email, push notification (if enabled), or text message (if subscribed). We highly recommend allowing the Sauce Rewards app to send you push notifications so you don’t miss out on rewards and other offers. You can set your communication preferences in the "MORE" section of the app.

Can I earn points on gift card purchases?

No, you do not earn points when purchasing Sauce gift cards. However, you can earn points when redeeming a gift card to pay for your transaction.

Can I redeem more than one reward per visit?

Rewards cannot be combined with any other offers or discounts and are limited to 1 per check. You can only earn points on one transaction per 12 hours.

What if I click on redeem for a reward and I am not in the restaurant yet?

If you accidentally click “Redeem” for your reward and are not yet in a restaurant, you will still be able to use your reward code for a while after tapping Redeem. A bar will display at the bottom of the app with your active reward. If your code is not used during that time, it will be re-added to your available rewards.

Do my rewards expire?

Yes, each reward has a specific expiration date. The expiration date is listed at the top of the specific reward. Points also expire 365 days after earned. Reference "Account History" under the "MORE" section of the app to see when points were earned.

I ordered through a delivery service provider - Can I earn points?

You can order delivery directly from our app or website and earn and redeem rewards, however, rewards cannot be earned or redeemed on orders placed through third parties.